§ Services

What I do.

Two halves of one practice: fieldwork that finds the right direction, and craft that builds it. Based in Metro Detroit and available for on-site work across southeast Michigan, or remotely wherever you are.

01 · Find the line

Audience Field Research

Customer interviews, on-site observation, staff debriefs, and competitor walk-throughs. I go where your buyers actually are and come back with the language they use — not the language your industry uses.

  • Interviews
  • Site visits
  • Journey mapping
  • Voice-of-customer

Cheap-Test Programs

A rolling series of small experiments — headline swaps, offer variants, printed inserts, local sponsorships, cold outreach scripts — each designed so a failure costs a few hundred dollars instead of a quarter's budget.

  • Message tests
  • Offer tests
  • Channel pilots
  • Print & IRL

Positioning & Relevance Audits

An outside read on whether your business still reads as relevant to the people you want. Where the story has drifted, where the market moved, and the shortest route back to being the obvious choice.

  • Positioning
  • Competitive read
  • Messaging hierarchy
02 · Build it

Content & Information Architecture

Restructuring what you say and where it lives. I've reorganized a fragmented SharePoint environment of 5,000+ documents for ~1,000 FDA users and shipped a Webby-recognized CDC redesign across 300,000+ pages — the same discipline scales down to a fifteen-page site.

  • IA
  • Content strategy
  • Editorial standards
  • 508 accessibility

Brand & Visual Systems

Identity, print plates, and motion built to survive contact with real use — developed through Tractatus Design Studio for small businesses and community organizations since 2021.

  • Identity
  • Print
  • Motion
  • Design systems

Site Design & Frontend Build

Responsive UX/UI and hands-on frontend development. Because the strategist is also the builder, what gets tested is what gets shipped — no translation loss between the plan and the page.

  • UX/UI
  • Frontend
  • Performance
  • Analytics setup

The promise

Cheaper testing for a higher payoff.

I know the strategies that keep money from being wasted while we find the right path for your audience to grow and your business to stay relevant. Nothing scales until it has earned the budget in a small test first. No down payments — you only pay when we get results.